1. RETURNS & EXCHANGES

For items purchased online, returns and exchanges are accepted within 30 days of the delivery date. To initiate a return or exchange, please contact us at admin@rebeccarollinsinteriors.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.

2. RETURN SHIPPING

Return authorization for items shipped in error, or items being returned/exchanged because they are defective or damaged, will include a pre-paid shipping label.
Return shipping on items that are being returned/exchanged for other reasons will be paid for by the customer.

3. ELIGIBLE ITEMS

The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS

Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.

5. FORM OF PAYMENT

Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion. If you have any questions about this return policy, please contact us at admin@rebeccarollinsinteriors.com 

Effective as of: July 15 2023

Online return policy

1. RETURNS & EXCHANGES

For items purchased in-store, returns and exchanges are accepted within 30 days of the original purchase with a valid receipt or proof of purchase

2.ELIGIBLE ITEMS
The following items: Clearance items, Final Sale items, Perishable items,Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy

3. CONDITION OF ITEMS

Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.

4. FORM OF PAYMENT

Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion

Effective as of: July 15 2023

IN-STORE RETURN POLICY